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How casinoscore Handles Your Personal Data

At casinoscore, your personal data belongs to you — we collect only what we need to run your account, process payments via UPI, Paytm and PhonePe, and keep…

Data collected with your consentUPI, Paytm, PhonePe payment data encryptedNo sale of personal data to third partiesRight to request data deletionAvailable where local law permits
casinoscore How casinoscore Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we process your data, want to request a copy of what we hold, or need to ask us to correct or delete something, our privacy…

Email Privacy Team Send your data request, correction notice or deletion query directly to our dedicated privacy inbox at casinoscore.co. We process requests in the order they arrive and confirm receipt by the next working day.
Live Chat Support Start a live chat session from any page on casinoscore.co to speak with a support agent about your account data. Agents are available around the clock and can escalate privacy matters to the data team immediately.
Postal Correspondence For formal written requests — such as a subject access request or a written objection to processing — you may also contact us by post at the registered address listed in our terms and conditions document.
DATA HANDLING PRACTICES

Six Ways We Protect Your Privacy

We have built our data practices around the principle that your information is yours. Below are the specific measures we follow every day to keep your data accurate, secure and under your…

Encrypted Storage

All personally identifiable data — including your UPI handle, Paytm number and PhonePe reference — is stored using AES-256 encryption at rest. Payment identifiers are tokenised so raw account numbers are never held on our servers.

Cookie Controls

We use strictly necessary cookies to keep your session active and optional analytics cookies to understand how pages are used. You can withdraw consent for optional cookies at any time through the cookie preference panel in your account settings.

Account Security

Two-factor authentication is available for every account and we recommend you enable it. Login attempts from unrecognised devices trigger an automatic email alert so you know immediately if someone else is trying to access your account.

Data Retention Limits

We keep your account data for as long as your account is active and for the period required by applicable Indian financial regulations after closure. Once that retention window closes, we delete or anonymise your records.

Third-Party Sharing Policy

We share data with payment processors (UPI networks, Paytm, PhonePe) only to complete transactions you initiate. We do not sell, rent or exchange your personal details with advertisers, data brokers or unaffiliated marketing companies.

Your Right to Request Changes

You may request a copy of all data we hold about you, ask us to correct inaccurate records, or request deletion of your account and associated data. Submit your request via email or live chat and we will confirm the outcome within five working days.

Frequently Asked Questions About Our Privacy Policy

Below are answers to the questions our account holders ask most often about data collection, storage, access and their individual rights under our Privacy Policy. If your question is not covered here, please reach out to our privacy team directly via email or live chat on casinoscore.co.

We collect your name, email address, date of birth, and payment identifiers such as your UPI handle or Paytm number. We also log device identifiers and session data for security and fraud-prevention purposes.

We share your payment identifiers with UPI networks, Paytm and PhonePe only to process transactions you request. We do not share your personal details with advertisers or data brokers under any circumstances.

We retain your records for the period required under applicable Indian financial and regulatory rules following account closure. Once that window ends, your data is deleted or fully anonymised so it can no longer be linked to you.

Send a subject access request to our privacy team via the email address listed on casinoscore.co or open a live chat session. We will confirm receipt by the next working day and deliver your data summary within five working days.

Yes. Submit a deletion request through email or live chat. We will remove your personal data from active systems and flag your records for purging from backup archives, subject to any retention obligations under Indian law.

Yes. Payment identifiers are tokenised before storage, meaning raw UPI handles and Paytm account numbers are never held in plain text. All stored data is encrypted with AES-256, and access is restricted to authorised personnel only.

This policy applies to all accounts where access is permitted under local law. Whether our services are accessible in your specific region of India depends on the laws applicable to you — please check what local law permits in your area.