Reference

Terms and Conditions That Govern Your Account

These Terms and Conditions set out the rules that apply when you open an account on casinoscore.

Account Eligibility Under Local LawWallet & UPI Payment RulesAccount Security ObligationsFair Use of Platform FeaturesDispute Resolution Process
casinoscore Terms and Conditions That Govern Your Account
REACH OUR TERMS TEAM

How to Contact Us About These Terms

If any clause in these Terms is unclear or you believe an action taken on your account conflicts with what is written here, our support team is available to help you seek…

Live Chat Connect with a support agent directly from your account dashboard. Live chat is available around the clock and is the fastest channel for queries about specific clauses or account-level decisions under these Terms.
Email Support Send a detailed query to our support address for written records of your concern. We aim to reply within 24 hours. Email is recommended when you need to attach screenshots or transaction references related to a Terms dispute.
Help Centre Our Help Centre holds plain-language summaries of key clauses covering payments, account access, and user obligations. Browse it first; if your question is not answered there, escalate directly to live chat or email.
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Retention Under These Terms

casinoscore applies specific practices for data handling, account security, and retention that form part of the obligations described in these Terms.

Data We Hold

We store only the account and transaction data required to operate your wallet and verify your identity as described in these Terms. You may request a summary of data held against your account by contacting support via email.

Cookie Policy

Cookies on casinoscore.co track session activity and payment routing for UPI, Paytm, and PhonePe flows. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how your account session behaves.

Account Security

You are responsible for keeping your login credentials confidential under these Terms. We use encrypted connections for all account pages and flag unusual login activity automatically, but you must notify us immediately if you suspect unauthorised access.

Data Retention Period

Account data is retained for as long as your account remains open and for a further period required by applicable law after closure. When the retention period expires, data is deleted or anonymised in line with our internal data schedule.

Requesting Changes

To request a correction to personal data held on your account, send a written request via email with your account ID and the specific details to be amended. We will process verified correction requests within seven working days.

Who to Contact

For any formal notice relating to these Terms — including data-access requests, account disputes, or objections to a policy update — address your communication to our compliance desk via the email channel listed in the support section above.

Frequently Asked Questions on These Terms

The questions below address the points we hear most often from people who have opened or are considering opening an account on casinoscore.co. Each answer reflects the current version of our Terms and Conditions as published on this page.

These Terms apply to every individual who opens or uses an account on casinoscore.co. Access is available where local law in your jurisdiction permits it; if local law restricts or prohibits use of the platform, these Terms do not override that restriction.

We may update these Terms at any time and will publish the revised version on this page. Continued use of your account after the update date constitutes acceptance. If you disagree, you may close your account by contacting support before you next log in.

The Terms cover deposits and withdrawals made through UPI, Paytm, and PhonePe — including processing timelines, limits set within your account, and what happens when a transaction is disputed. Each payment provider's own conditions also apply alongside ours.

Send a written data-access request to our support email with your registered account ID. We will verify your identity and provide a summary of the data held within seven working days of confirming your request, as described in the data handling section.

After closure, we retain your data for the period required under applicable law, then delete or anonymise it. You will not be able to reopen that account once the retention period ends and data has been removed from our systems.

You must keep your login credentials confidential and not share them with any third party. If you suspect your account has been accessed without your permission, you are required to notify us immediately so we can investigate and restrict further access if needed.

Submit a formal dispute via email to our compliance desk, including your account ID, the relevant transaction or decision reference, and a clear description of your concern. We aim to acknowledge formal disputes within 48 hours and resolve them within 14 working days.